JOIN THE Y FAMILY

Payment can be made in the following ways:

• EFT Bank Draft* (need official bank documentation)
• Cash or Check
• Annual payment

Joiner Fees are waived for members with Income-Based Pricing (IBP).

*If a payment is returned as Non-Sufficient Funds, NSF, this means there's not enough money in the account to cover the transaction, a $25 fee will be added to the account.

• The percentage of assistance applied to programs and child care is based on a sliding scale.
• A maximum of 40% program and child care assistance is available.
• Please ask member services staff for more information.

If you feel you have a need for more assistance please call the Y for a confidential appointment to discuss further.

Eligibility for financial assistance will be determined by the appropriate staff, based on a thorough review of the application and at times a personal appointment with the applicant. The length of assistance will not exceed twelve months. You will be asked to complete a new IBP form for all renewals. Failure to report any form of income may result in the termination or delay of assistance from the Y. The Two Rivers YMCA reserves the right to refuse assistance to any applicant.

The Two Rivers YMCA reserves the right to accept only qualifying applicants.

• Current Y members receive one free month for each new referred membership unit sold.
• Current Y members will receive their free month after the new member has had a non-discounted membership for three continuous months. Credit will be applied at next membership renewal date.
• Referrals must be new membership unit; adding household members onto a current membership unit does not qualify.
• Membership is counted by household unit, not by number of people in a household.
• The referring member will receive one free month of membership equal to the out-of-pocket amount he/she pays monthly.

• No cash back will be issued for the Refer a Friend program. If a member terminates their membership or loses membership privileges before receiving his/her free month(s), he/she will lose free month(s).
• Refer A Friend Promo cannot be used in conjunction with: Income-Based Membership, Y@Work Corporate Membership, Scholarship Assistance, Staff Discount, or Individual Youth Memberships. 
• The Y reserves the right to deny free month(s) if the referral program appears to be abused by either the new or current member. The spirit of the program is to reward true referrals.
• Rules are subject to change.

DEBIT / CREDIT CARDS

Monthly fees may be automatically charged to a credit or debit card or deducted from your checking account or participating savings account. A $2.95 Processing fee will be added to monthly fees paid using a Debit / Credit Card.  This option requires payment of joining fee and first month’s dues at sign-up, as well as current bank information and completion of a bank draft authorization form. Cancellation requires a minimum of two (2) business days notice prior to your process date to avoid the processing of the next month's draft payment.  The YMCA serves all ages, abilities, incomes and faiths. Financial assistance is available.

ELECTRONIC FUNDS (EFT) OR CREDIT CARD AUTHORIZATION

I authorize my bank or credit card institution to honor preauthorized Electronic Funds Transfer drawn by the Two Rivers YMCA on my account for (membership/program/contribution) payments as indicated. When the bank honors the EFT (or credit card) by charging my account, such transfer shall constitute notice of payment due and my receipt for the payment. Should any preauthorized EFT not be honored by said bank when received by them, then it is understood that the payment is to be made by me in the amount of said payment plus service charge. It is further understood that if such payment is not honored by the bank or credit card institution, then the YMCA, at its discretion, may resubmit the amount due for payment on a future date.

Need to make a payment?  Access your account HERE.

We keep your private information private by:

• Not selling your information. You have entrusted the National Council of Young Men’s Christian Associations of the United States of America and its independent and autonomous member associations (collectively “The Y”) with your personal information, and we’re committed to using it wisely. The Y will not sell, share or otherwise transfer your personal information to anyone without your consent.
• Restricting who has access to your information. The Y takes reasonable precautions to restrict access to your personal information only by employees who are authorized to have such access for business purposes.

Please refer to this policy regularly. The Y may need to change this policy from time to time to address new issues and reflect changes on our websites or within YMCA locations. We will post material changes on our website or otherwise notify you of updates.

REFUND/CANCELLATION POLICY

• I/we understand fees are non-refundable and non-transferable.
• I/we understand charges are continuous and it is my/our responsibility to notify the YMCA in person to discontinue my/our services and automatic payments.
• I/we understand cancellation requests must be submitted in writing on or before the 20th of the month prior to my/our next draft date.
• If I/we notice a discrepancy on my/our statement, I/we will notify the YMCA promptly.
• The Two Rivers YMCA does not refund membership fees due to non-usage of facility or programs.
• System credits on a members profile will expire 6 months after issue if not used by the member.
• I/we understand refunds are not issued for discrepancies 90 days or more
• I/we understand that if a program cancels due to inclement weather that no refund will be issued.